病人护理 & 安全

If a person has any concerns about patient care and safety that have not been addressed, 鼓励他们与管理人员mg摆脱豪华版传奇大奖最新版本. 谈论投诉, 你或你的家人应该告诉你的护士, 护士经理, 或者你作为病人所在区域的负责人. 如果你觉得你的抱怨没有得到解决, you or your family member should contact the Guest 服务 Department of the hospital you are in.

Mg4355娱乐电子游戏网站’s healthcare facilities support the 病人的权利和责任法案, 哪些被认为适用于所有成人和儿童患者, 父母和/或监护人. 病人有权迅速、公正地回答问题和要求. 任何病人, 父, or guardian who feels the patient is not being treated in the correct way has the right to complain about the care received, 对这些投诉进行审查, 在可能的情况下, 解决了. 病人的抱怨不会改变对病人的治疗方式.

读了 病人的权利和责任法案.

• 在到达时, patients are triaged in the order of the acuity of their illness as well as in the order in which they arrive. 病人s who do not have an emergency medical condition upon the screening examination may be referred to our 初级护理 Centers or clinics. 另外, 我们为那些需要快速看到的人设立了快速护理区, 但并没有经历严重的情况.
• 如果您有呼吸道症状, 比如咳嗽或呼吸急促, 或者出现发烧或胸痛的皮疹, 到达后立即向分诊护士报告.
• The way for patients without immediate life-threatening emergencies may be prolonged during busier times, 所以请带上阅读材料.
• 到达后，在看过医生之前不要吃东西.
• Please bring as much information about your medical history and condition with you including any old records, 旧的心电图, 列出过敏记录和你正在服用的药物, 以及你正在看的医生的姓名和电话号码.
• 你必须遵守你所得到的任何后续预约.
• 严格按照医嘱服药.
• 带上有照片的身份证和任何保险信息.
• 来加速你的治疗, 如果你英语说得不好, 如果可以的话，请带一个有经验的人一起来.

Knowing the difference between an emergency and routine medical care is essential when someone is sick or inured. As not every situation is an emergency, it’s crucial to know the difference and where to go for care. 初级保健中心就像去私人医生的办公室, 你预约了医生进行日常护理. 急诊室是为危及生命的情况准备的.

初级护理

• 感冒或流感
• 过敏
• 关节炎
• 高血压
• 糖尿病
• 皮疹
• 产前护理
• 性传播疾病
• 加药处方
• 免疫接种
• 喉咙痛
• 发热
• 耳痛
• 背部疼痛
• 头疼

急诊护理

• 意识丧失
• 骨折
• 胸部疼痛
• 深深的割伤和撕裂
• 头部受伤
• 呕吐的血液
• 癫痫发作
• 呼吸困难
• 急性哮喘

We want to improve patient care by giving patients and their families a way to communicate complaints. 我们要确保这些问题能迅速解决. 谈论抱怨/不满, 你或你的家人应该告诉你的护士, 护士经理或病人所在区域的负责人. 如果你觉得你的抱怨没有得到解决, 你或你的家人应该要求让病人代表打电话, 或致电客务处 和病人代表谈话.

一般投诉或不平
如欲以书面方式投诉/投诉，请寄交:

病人服务行政主任
Mg4355娱乐电子游戏网站
1611 N.W. 第12大道西翼104号
佛罗里达州迈阿密,33136

对医院或流动外科中心的投诉
致电消费者援助组 1- (按1)或写信到此地址:

卫生保健管理机构
消费者援助单位
马汉路2727号1号楼
塔拉哈西,佛罗里达州32308

对医疗保健专业人员的投诉
致电消费者援助组 1- (按2)或写信到以下地址:

卫生保健管理机构
消费者援助单位
P.O. 14000箱
塔拉哈西,佛罗里达州32317

联合委员会
病人s or family members can contact the 联合委员会 on Accreditation of Healthcare Organization’s 品质监察处 to report any concerns:

医疗机构认证联合委员会
品质监察处
1-
complaint@jointcommission.org

Mg4355娱乐电子游戏网站 social workers have been specially trained to work with individuals and families in dealing with personal and interpersonal crises caused by illness and 住院治疗. social工作者的角色是多样而复杂的, 但在所有情况下, he or she plays a vital part in maximizing wellness during the hospital stay and in easing the transition back home or to an appropriate healthcare facility for the next stage of your care. 目标包括协助病人完成他们的预先指示, 适当的排放计划, and counseling for patients and family members related to the impact of illness and 住院治疗.

social工作
在医院度过的时间常常带来焦虑, 恐惧和需要回答的问题, 他们的朋友和家人. 医生, 护士和其他照顾者提供医疗支持, but it is the responsibility of the social worker to provide the emotional support during what can be a stressful time. 这对确保积极的结果至关重要.

Our social workers have been specially trained to work with individuals and families in dealing with personal and interpersonal crises caused by illness and 住院治疗. social工作者的角色是多样而复杂的, 但在所有情况下, he or she plays a vital part in maximizing wellness during the hospital stay and in easing the transition back home or to a healthcare facility.

The goal of social work includes assisting patient with their advance directives, 适当的排放计划 and counseling for patients and family members related to the impact of illness and 住院治疗.

患者和家庭倡导
在病人住院期间, social工作者促进家庭参与整个治疗小组. They keep the family apprised of the patient’s progress and explain how the family can help the patient recover. Our social workers assist in acquiring the tools to cope with troubling situations such as:

• 创伤性和慢性疾病
• 酗酒和/或药物依赖
• 照顾残疾家庭成员的经济和情感压力
• 因疾病引起的婚姻问题
• 成人和儿童虐待和家庭暴力
• 丧亲之痛

出院计划
Whether a patient is going home or transferring to another healthcare facility, social工作者使这一转变尽可能顺利. They identify resources in the community that are best suited to the patient’s medical and financial situation. 他们还建议，如果患者不能回家，可以选择其他治疗方法.

咨询服务
通过个人和团体的干预, social工作者在心理上帮助病人和家属, social, 以及与疾病相关的家庭问题, 损失, 住院治疗, 或门诊治疗. They also provide counseling for personal or financial problems related to disability or chronic illness.

欲了解更多信息，请致电 .

指定医疗代理
Many people today are concerned about the medical care that they would be given if they became seriously ill and unable to speak for themselves. 在某些情况下, 这将是一种暂时的状态，并在治疗成功后的疾病, 你又可以做决定了. 为了在这段时间里为你们的愿望提供一个实现的途径, 你可以指定一个人替你做这些决定. 根据佛罗里达州的法律，这个人被称为医疗代理.

生活将会
在某些情况下, your medical condition may be so serious that you are likely to die or remain in a coma or have to remain in a hospital or nursing home. Some people don’t want to spend months or years dependent on life-support machines, and they don’t want to cause unnecessary emotional or financial distress for their loved ones. 另一些人希望只要治疗有积极的好处就接受治疗. In order to make your wishes known in these situations, you may choose to sign a “生活将会.就这样, 你现在可以表达你的愿望了, 以便在未来必要时能够实施.

先进的指令 are documents that help you make your healthcare decision before you become sick. 你可以选择一个人为你做医疗决定, 或者你可以选择把自己的愿望写下来. 在杰克逊医疗系统, we use one form that covers both the designation of a healthcare surrogate and living will.

• 高级指令(英语)
• 先进的指令(西班牙语)
• 高级指令(克里奥尔语)